Below you will find a list of our most frequently asked questions. Please consult this list before calling customer service. However, if you do not find the information you need, please contact us for assistance.

How do you order a coordinator 2600 Series?

Order No. 2600 + opening size; example: 2600 + 72” (opening) = 2672. Most common sizes are the No. 2660, 2672 and 2696.

Can door edgings be supplied for sizes other than 40” to 42”?

Yes. Standard lengths are 42”, 84” & 96”. (Note: 84” and 96” are made to match net door height - specify.)

Can door edges be UL labeled?

UL rated door edges are available. Contact the factory for size limitations for UL rated edgings. Must specify when ordering (example: 306-UL).

Are longer rods available on the No. 555 Lever Extension Flush Bolt other than the standard 12”?

Yes. Other available sizes: 18”, 24”, 36”, 48”

Which manual flush bolts may be used on hollow metal fire rated doors?

No. 550 & 555 Lever Extension Flush Bolts for hollow metal swinging doors measuring up to 4’w x 10’h rated up to and including 3 hours.

Which manual flush bolts may be used on wood composite fire rated doors?

No. 557 Lever Extension Flush Bolt for plastic and wood covered fire doors measuring up to 4’w x 10’h rated up to and including 1-1/2 hours.

Which automatic flush bolt set should be specified for a pair of 3’0” x 7’0” x 1-3/4” hollow metal “A” labeled doors?

No. 1842 Automatic or 1845 Combination Flush Bolts.

Which automatic flush bolt set should be specified for a pair of 3’0” x 7’0” x 1-3/4” wood composite “B” labeled doors?

No. 1942 Automatic or 1945 Combination Flush Bolts.

What is the standard material thickness for stainless steel kickplates?

0.050 standard. Other available thicknesses: 0.038, 0.062, 0.125.

Are K1050 kickplates beveled?

No. Must be requested by specifying B3E (3 beveled edges) or B4E (4 beveled edges).

Do most Rockwood pulls meet ADA requirements?

Yes.

Can the No. 147 pull be mounted back to back?

No, thru bolt only.

What is the clearance between the face of the door and the underside of the bar on a BF series pull?

2-1/2” clearance.

What are the two available standard mounting types needed to conceal fasteners when mounting pull bar sets back to back?

Type 5 and 5HD for 1-3/4" wood or metal doors, and Type 13 and 13HD for glass doors.

What is the standard mounting supplied with standard wrought door pulls?

Type 1 Thru Bolt is standard on most pulls unless specified.

What is the standard Push/Pull Set mounting hardware for on a 1-3/4” wood or metal door?

Type 5 on the Common Ends and Type 1 on the Free Ends.